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About Us

What We Do

New Day Tours  was established in Amman, Jordan as an in-bound tour operating and destination management company. New Day Tours  provides its clients with a holistic service offering specializing in a wide range of ground services to visitors of Jordan .

New Day Tours  strives to provide our partners with the highest quality service throughout our service spectrum which include:

  1. Fully customizable and packaged in-bound operations
  2. Destination Services
  3. Airline Reservations
  4. Airport Services
  5. 24/7 Customer Service Support
  6. Meetings, Incentives, Conferences and Exhibitions Services and Logistics
  7. Events Management
  8. Transfer Services

 

What We Believe

We make it our mission to provide our clients with the highest quality service. Our associates, who collectively have over 500 years of travel and tourism experience, are dedicated to the same guiding principles instilled by the late         Ali Freihat

 

Dedication to Quality

Our stringent and frequent monitoring and evaluation procedures help us ensure that our supplier’s service quality is up to the standard expected by us and our agents. We work closely together with our in-house specialists and market research team in identifying the best performers in each sector (guides, hotels, restaurants, etc…), and actively support their development to ensure that our guests always leave the Kingdom thoroughly satisfied.

 

Commitment to Total Guest Satisfaction

We go over and above what is expected of us to ensure that your travelers are thrilled with their experience in Jordan. Our customer service team act as the “face” of the company when meeting the guests upon their arrival to their hotel, and are there to assist them in the check-in process, explain their itinerary to them, answer any open questions they may have, and check-up on the guests throughout their stay. The customer service team is available 24 hours, seven days a Week.

 

Continuous Innovation

Perhaps the single feature that illustrates our dedication to excellence is the establishment of a Product Development Department within the company. Here, a team of professional tour operators devotes all its time to the creation and testing of new tour products and services, as well as enhancement of existing ones, with the aim of enriching itineraries that we suggest to our clients

Meetings & Incentive

Jordan

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